Embedded Files
The focus is on learning from what already works—then uncovering untapped potential and turning insight into action. Through improved processes, shared knowledge, and meaningful outcomes, leaders and teams move forward with clarity and purpose.
the process edit
Process flow mapping makes the invisible visible—showing you what works, what doesn’t, and where potential is being lost. It can feel gritty at first—untangling complexity often does—but it’s the key to clarity and progress. Together, we’ll uncover inefficiencies, join the dots, and create a clear path forward. The results: Better decisions, smoother workflows, and meaningful change that lasts. Read more.
key deliverables
Service:
Collaborative mapping workshops
Visual workflows and process diagrams
Pain point and opportunity identification
Outputs:
Process Maps: Clear, visual documentation of current and future workflows
Insights Report: Gaps, inefficiencies, and areas for improvement
Action Plan: Recommendations for streamlining workflows and improving handoffs
Benefits:
Clarity: See what’s working, what’s not, and where potential is being lost
Efficiency: Eliminate friction and reduce wasted effort
Alignment: Everyone understands how work gets done—fewer hand-off issues and blockers
readiness review
Change readiness is often overlooked—but it’s the difference between thriving through change and being knocked off course. A simple equation—r = mc²—reveals how ready you truly are. Decode it, take action with clarity and confidence to expose barriers, build momentum, and ensure that change is something you successfully lead—not something that happens to you, or worse, fails. Read more.
key deliverables
Service:
Readiness assessment survey
Stakeholder interviews
Change impact mapping
Outputs:
Readiness Scorecard: Assessment of change capacity and barriers
Risk Map: Key obstacles and resistance points
Readiness Roadmap: Practical next steps to prepare teams for change
Benefits:
Confidence: Know where you stand before making big moves
Risk Reduction: Anticipate and overcome resistance before it stalls progress
Momentum: Build buy-in and energy for change from the start
89%
Participants at a national UK children’s charity surveyed confirmed they found collaborative process flow mapping instrumental in identifying inefficiencies, improving operations, and breaking down organisational silos.
workshops + meetings
Well-designed workshops and meetings drive progress—not just conversation. When built around clear objectives and outcomes, they engage participants, spark fresh thinking, and deliver actionable outputs. With the right structure and flow—from discovery sessions to strategy sprints—every voice is heard, and every session leads to purposeful action. Read more.
key deliverables
Service:
Custom workshop and meeting design (objectives, agenda, Miro boards)
Interactive team engagement activities
Meeting facilitation (if req.)
Outputs:
Workshop Blueprints: Clear structure, goals, and activities
Miro Boards: Fully designed, interactive collaboration spaces
Action Reports: Summaries for decision making, next steps, and accountability
Benefits:
Focused Time: Meetings with purpose—outcomes, not just conversations
Inclusive Collaboration: Everyone has a voice, and can contribute thinking
Actionable Results: Leave every session with decisions and clear next steps
miro
Miro is where collaboration, creativity, and strategy meet—turning ideas into action without the chaos. I help teams use it not just better, but brilliantly—through custom boards, team upskilling, and seamless workflows. In 2024, I was a top 1% Miro user globally—57 boards, 14 countries, and 53,000+ moments of innovation. Read more.
key deliverables
Service:
Miro board design for workshops, projects, and processes
Miro team training and coaching sessions
Embedding Miro into team workflows
Outputs:
Custom Miro Templates: Reusable boards tailored to your team's needs
Training Guides & Videos: Practical resources for team upskilling
Adoption Strategy: Steps to embed Miro into daily operations
Benefits:
Smarter Collaboration: Seamless remote teamwork with clear visual workflows
Faster Adoption: Teams gain confidence and skill in using Miro effectively
Long-Term Value: Miro becomes a tool teams actually use, not just another platform
project secondment
adopt a designops
Need expert support for process analysis or change management? With a DesignOps mindset, complexity becomes clarity—workflows streamline, friction reduces, and measurable improvements follow. Strategic insight, human-centred methods, and operational excellence drive every outcome. Read more.
in the trenches
Need an extra pair of hands? I’m a multipotentialite—quick to adapt, fast to learn, and ready to roll up my sleeves to help your project succeed. With cross sector experience, I embed into your team as a true collaborator—connecting dots, unlocking potential, accelerating progress where it matters. Read more.
let's connect.
Let’s have a conversation. I offer a free 45-minute consultation. I’ll listen and leave you with practical ideas you can act on—no strings attached.
methodologies
design thinking
A creative and human-centred approach to solving complex challenges. It’s about asking the right questions, deeply understanding people’s needs, and exploring possibilities through rapid prototyping and iteration. It’s about purpose—co-designing solutions that are both meaningful and practical.
metaimpact
A holistic framework for making impact visible—across people, purpose, planet, and profit. It goes beyond surface metrics to capture what truly matters: the value created for individuals, communities, and ecosystems. MetaImpact to uncovers deeper insights, align actions with outcomes, and measure impact.
system thinking
The art of seeing the bigger picture. Understanding how everything connects—people, processes, and patterns—and identifying where small shifts can create big change. System thinking is used to untangle complexity, find leverage points, and design solutions that don’t just fix symptoms but address root causes.
sixE's of service
What we'll do together:
CONNECT & UNCOVER. Build trust, spark insights, and uncover what’s possible.
Engage: Listen deeply, build rapport, and foster meaningful connections.
Explore: Ask bold questions, surface hidden potential, and let insights guide the way.
COLLABORATE & CO-CREATE. Turn ideas into solutions—together.
Enable: Test, iterate, and experiment with purpose.
Empower: Co-create with courage, act with intention, and drive change that matters.
LIVE & LIFT. Bring ideas to life, amplify impact, and keep growing.
Embody: Experience, adapt, and learn by doing.
Elevate: Refine, optimise, and push what works—always aiming for visible impact.
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