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The way we work matters.
Work designed with you, for you.
Most leaders and teams don’t struggle because of a lack of effort—it’s because processes evolve without being designed. The result?
⚫ Repeating steps, workarounds, and inefficiencies no one questions.
⚫ Work happening in silos, with knowledge trapped in people’s heads.
⚫ Change feeling overwhelming because teams aren’t truly ready.
⚫ Tools not being used to their full potential, leading to scattered efforts.
Work by Design is a structured, intentional way of co-designing work that makes collaboration, decision-making, and progress feel natural.
Work by Design is for:
⚪ Leaders & Project Owners – If you manage people, workflows, or decisions, this helps you bring clarity and efficiency to your team.
⚪ Operations & Strategy Professionals – Whether you’re scaling, restructuring, or optimising, this provides a clear framework for designing better ways of working.
⚪ Facilitators & Change Leaders – If you run workshops, meetings, or change initiatives, this ensures you’re designing with impact, not just hosting conversations.
⚪ The Miro-Curious – If you’re drowning in scattered docs and disjointed collaboration, this helps structure Miro to support your work, not add to the chaos.
⚪ Anyone rethinking how they work – If you know things could run better but aren’t sure how to shift from reactive problem-solving to intentional, scalable ways of working, this is for you.
Where to Start
Work by Design is a unifying framework that ties together effective, proven tools—refined with a strategic and cutting creative edge. Powerful on their own, but when combined, they become a force for transformation. Read more.
Process Flow Mapping
Make the invisible visible. Untangle, optimise, and document workflows to improve efficiency and alignment.
Change Readiness
Before making any major shift, assess how prepared you and/or team is—because readiness defines success.
Workshop & Meeting Design
Get structured, outcome-driven sessions that move from conversation to action.
Miro Strategy & Training
Move beyond scattered sticky notes—design a Miro space that drives collaboration, clarity, and execution.
Talk it Out.
A free 45-minute consultation. I’ll listen and leave you with practical ideas you can act on—no strings attached.
Work by Design. Together, we can achieve:
a clear view of how work happens now
Where things flow, where they don’t, and what needs to shift.
practical, human-centred improvements
So people spend less time firefighting and more time creating impact.
a smarter way forward that evolves
Not a static process, but a living, adaptable way of working.
My Unique Edge
⚫Strategic Co-Design Over Consultancy. Solutions aren’t handed over; they’re co-created. I embed with teams to co-create workable, real-world strategies that drive lasting change.
⚫Creative, Highly Visual Execution. Thinking is made tangible, actionable, and engaging—turning complexity into clear, structured workflows and interactive collaboration spaces.
⚫People-Focused Process with Rigour. Combining Design Thinking, System Thinking, and MetaImpact, I apply proven methodologies to ensure strategies are human-centred, adaptable, and results-driven.
Kristy Lake | DesignOps Specialist
Innovating with purpose, vision and creativity.
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